Meet the Team
Neil Woodbridge
Chief Executive Officer
Neil is CEO at Thurrock Lifestyle Solutions CIC. This company is a pathfinder social enterprise started in 2007. It enables disabled people to take control of their own resources and empowers them to live the lifestyle of their choice through the provision of various innovative supports. He supports people to move from passive recipients of care to active citizens in control. Neil was previously a manager at Essex County Council and Thurrock Council and has spent many years working in both the voluntary and community setting. A serial collaborator - Neil has an enormous appetite for what he calls ‘Equal Value Partnerships’ and uses as many community connections as possible to support a diverse community of inclusive Essex people.
Deborah Hayes
Chief Operating Officer, Nominated Individual
Deborah joined Thurrock Lifestyle Solutions CIC as Chief Operating Officer in December 2024 and is a member of the Senior Executive Team. With over 40 years of experience in health and social care, she has worked across voluntary organisations, private providers, housing associations, and national companies, leading services that support individuals and communities.
Deborah holds a degree in Health and Social Care. As Chief Operating Officer, CQC Nominated Individual and safeguarding lead providing strategic oversight of service quality, governance, compliance, and operational performance. She is also trained in debt and welfare benefits advice and is a qualified Independent Mental Capacity Advocate (IMCA), demonstrating her commitment to empowering individuals and safeguarding vulnerable people. She is passionate about driving continuous improvement and ensuring high-quality, person-centred services that make a lasting difference to local communities.
Hannah Mayo
Service Manager (Interdependent Living), Registered Manager
This is the lovely Hannah Mayo who is our Registered Manager.
The Care Quality Commission recognise her as the person responsible for ensuring we meet their standards. She has worked in the field of Care for over 20 years and brings a wealth of experience. Checking against the standards, reporting the findings to Board and ensuring everyone is safe is a big responsibility. So we are rightly proud that our CQC inspection results are currently GOOD.
Press here to see more: https://www.cqc.org.uk/location/1-837507122
Sophie Mill
Service Manager (Community & Day Opportunities)
Sophie is a Service Manager within Thurrock Lifestyle Solutions, and she is responsible for overseeing both Community and Day Opportunities provision, ensuring the delivery of high-quality, person-centred support that enables individuals with learning disabilities to develop skills, build independence, and engage meaningfully within their communities. As part of her role, she leads and supports a team of five Coordinators.
Serene Jackson
Service Manager (TACT)
I’m Serene Jackson, Service Manager at Thurrock Lifestyle Solutions CIC. I lead TACT, Thurrock Autistic Community Together, our community based day opportunities service for autistic adults with complex support needs, offering dedicated 1:1 and 2:1 support underpinned by Positive Behaviour Support and shaped around each person’s needs and goals. I also manage TACTILE, our Interdependent Living Experience, which provides respite support that gives families a break while helping people build interdependence in a safe, supportive setting.
